The future of work: how technology will (and will) change everything
In tech, we're always thinking about the future, but we usually don't stop at applying those lessons and thoughts to the broader future of work.
After careful reading and new research, we thought it was time to dive deeper and see how the current state of work is changing at a dizzying pace and what technologies, and how we treat people, can help us keep up.
While we're full of robots, the future of work isn't so much the Terminator, but rather Robot and Frank, where we go on our mission together. It will be interesting how we get there
What does "the future of work" really mean?
The future of work: how technology will (and will) change everything
The future of work: how technology will (and will) change everything
In tech, we're always thinking about the future, but we usually don't stop at applying those lessons and thoughts to the broader future of work.
After careful reading and new research, we thought it was time to dive deeper and see how the current state of work is changing at a dizzying pace and what technologies, and how we treat people, can help us keep up.
While we're full of robots, the future of work isn't so much the Terminator, but rather Robot and Frank, where we go on our mission together. It will be interesting how we get there.
What does "the future of work" really mean?
The future of work requires humans and machines to create something visual.
When most of us think about the future of our work, we get carried away by the ideas of automation and artificial intelligence designed to eliminate manual and repetitive tasks as people take on more managerial and service-oriented responsibilities. It's easy to assume that companies will continue to downsize versus expand, making us feel less needed and a little bleak if we're being honest.
However, this is just part of the equation. Other fundamental changes are what we already see in our daily lives and often enjoy thanks to their convenience. The rapid expansion of third-party food and grocery delivery, app-ordered dog walks, attending meetings with teams across the country from your couch, the growing hustle and bustle when you need extra vacation money (or sadly, you can’t find a full-time job for which there is enough money) and much more.
There is always something to do.
Deloitte takes a good look at this trifecta partisan trifecta traffic a partisan, It’s what work is being done, who makes up the workforce doing that work, and where the modern workplace is moving: “What is happening is that work is disconnecting from jobs, and jobs and work are changing. . disconnected from companies that are increasingly becoming platforms.
Approaching them from a high level, we see:
What kind
Work becomes a human-machine collaboration designed to solve problems and problems (think about how marketing today helps you feel better or solve a problem) instead of completing a list of tasks. The good news for people is that this can create
more job opportunities in the long run, although they will need more creative and interpersonal skills.
Who
The workforce is aging and becoming more diverse, no matter where the company is located. Access to talent - from cheap to highly specialized - is expanding thanks to online services and rising prices. More than one-third of US workers are hired on projects and contracts, and the number of freelancers is growing faster than traditional workers.
The split lies in the growing commercialization of human labor and the needs of advanced industry. As a commoditization, think of delivery services and other app-based solutions where a rotating list of people who need to work that day complete tasks. For businesses and businesses with special needs, companies create rosters of freelancers to work on projects while in-house teams specialize in managing them.
Some corporate efforts bring the entire team back on staff, but this often happens when certain technical expertise is required and the company wants to control learning and keep that particular workforce from being taken over by competitors.
Where
The physical locations of specific jobs are shrinking. Some see it as a response to growing employee demand for privileges, while others may use remote work as a way to cut overhead. Traditional retailers are responding to growing e-commerce trends
by moving stores to serve more as warehouses or places for product repairs and service. Others are getting a little avant-garde to change web browsing, which requires significant changes in the creative workforce.
Distributed teams are the new normal.
As the people doing the work and the type of work they do shift towards more collaboration and discussion of creative and interpersonal skills, the place may become less relevant. But this only works if the technology can support these shifts. This means that these teams need to be well trained on the latest innovations and there will be a lot of extra training.
What is the most important trend of the “future of work”?
It's easy to look at the technical requirements of every team and every task and believe that this software is the most important for the future of work, but we think that this is not enough.
Essentially, all of these changes require employees who can adapt and be flexible. Choosing the right people has always been one of (if not the most ) important parts of the business and work we do as a society. Now the future does not change this.
Perhaps most important is the willingness to change your mind.
The trend is changing - these are the characteristics of this workforce. People working in newly industrialized cities and countries needed to be able to perform repetitive tasks on a massive scale. The technological revolution requires our employees to cope with changing demands on a similar scale.
The technology itself is adapting to this need, but a lot of learning is still required.
You can see it right now as your favorite tools and apps integrate with leading business software to make it easier to get things done and make everything we've had to do in the traditional office easier. Walking down the hall to someone's office or meeting room can now be done with a Slack message or a Zoom meeting. Basecamp and Asana are replacing to-do lists and boards that keep everyone in the loop.
Some of them are on our list of favorite productivity apps you should try before the future of work arrives.
Machines support change in our work, and here automation is just around the corner. For example, when you create a Basecamp task, the platform can automatically email everyone assigned when this happens and automate reminders to complete the tasks. Some chatbots and AI assistants can even work with people across multiple channels to set meeting times.
Workers must be flexible enough to adapt to changes in this activity. With meeting time AI, that means being ready to answer and work in an email from the AI system and using the system to create appointments to keep everyone involved.
Less than 5% of all jobs can be fully automated, but for most jobs, at least 30% of operations can be automated with current technology.
Haven't come to work yet.
Haven't come to work yet.
No matter who you are or where you work, AI is likely to play a role in how you communicate internally or with your customers.
This will have an incredibly exciting impact not only on careers but also on different regions of the United States. Find out what the future of traditional urban environments, rural areas, niche cities, and more could look like in this article from McKinsey & Company.
Older workers influence the training of younger ones
Discussion of the future of work usually includes a push for STEM education, as many in-demand skills are found in STEM roles and these jobs are becoming more common in every industry. Analytics managers can be found in almost every medium-sized company, and the many databases available for small firms to buy also expand analytics providers into niche markets.
If we return to the flexibility needed for our workforce, the younger and older generations will have something in common that can be overlooked: the need for continuing education.
Today's and future employees will constantly adapt to innovative technologies and business channels. In March 2018, Instagram shopping posts became available to businesses in 45 countries, and brands are reporting 20% to 100% growth in channel revenue within the first 12 months. While it has built up some existing knowledge, this new channel required teams to figure out:
How to integrate the option with inventory tools
Combining ads and other content to encourage purchases
The correct attribution for sales analysis
How to adjust marketing budgets
Ways to Improve Your Audience to Optimize All Other Efforts
And more Adapting to these challenges requires a focus on lifelong education and learning
Access and advancement mean countless ways and possibilities. School is where we should train our minds to think, be flexible, and be involved, but it shouldn't be positioned as a place where you go to get an education and then stop. Employees at every stage of their careers will need to learn new things We cannot go back and adjust practice and learning for those of us who are out of school, but we can help our educators, leaders and local officials create programs that encourage students of all ages to learn to be open to learning There is always something new and new, but this cycle of needing to respond is happening faster and faster.
What is creative collaboration?
Another future work skill that will likely need to be taught to our employees and encouraged by the corporate culture is collaboration. To do this now, companies are getting a little creative. So, the latest buzzword in this area is “creative collaboration”.
Basically, it's all about getting people to work together in a way that's easier and more enjoyable so that people can do it better. Most of the efforts come from companies like WeWork and are aimed at encouraging people to interact and get more involved in person - they actively try to oppose people working from home and coffee shops, in part because it's beneficial to their business model.
If you take a step back and don't miss the important networking aspect of coworking spaces, you'll see a big trend for both people and work. Companies are trying to figure out how to make it easier for everyone to work together on projects, especially those that are “creative” and involve a lot of iteration, tweaking, and discussion.
Creative collaboration may be the exception rather than the norm for your team.
By helping people to be shared together, work becomes more than just a to-do list, and feelings are less likely to be hurt because there are more interactions outside of the task. In the workplace, especially if you have a traditional office or mostly home-based workers, you can encourage that kind of interaction with your tech stack.
One of the most popular Slack channels for just about any organization will be the #random channel, where people share articles, photos of kids and pets, recipes, and weekend plans. On channels with international teams, I learned a lot about other cultures and the origin of their holidays and traditions thanks to #random. Plus, there are tons of great coffee tips to help you when the day gets drowsy.
Information is shared generously and people can ask questions and talk. Or, as the Forbes article puts it, someone who has a bad day at work can still be in the conversation and participate so they have the strength to overcome problems.
However, success here comes from leadership. Your company culture must demonstrate an openness to this sharing of information and encourage collaboration in these "stupid" efforts for it to truly help company-centric creativity.
As your teams drift apart, time zones change, and tasks diversify, keep coming back to your tech stack. These tools allow everyone to participate and engage in collaborative activities. Even if the conversation starts while you are sleeping, Slack and others make it easy for you to see it all and share your thoughts.
Hours at work are also flexible.
Is video the best tool needed for the future?
The discussion about the future of work is long and varied. We see significant changes and potential differences in many areas and call for various precautions to be taken. Topics, broadly speaking, deal with the ability to embrace change and find new ways to connect. Each one is central to things like the list of skills you'll need to be successful from now on. The more I think about them, and how similar requirements have already changed the foundations of logistics and international manufacturing efforts, one technology seems most important to move forward: video.
Video is a way to build intimacy over long distances. This allows us to share thoughts and express our passions in a way that isn't as flat as text or emojis. Video can also help overcome many of the boundaries international teams face.
For example, some companies host an internal tutorial video on YouTube because it can automatically generate subtitles. You can also upload captions in multiple languages (and add them later) so people can see how to work with the software, fill out a form, or do something else by seeing the task (often language independent) and getting the context in their own language.
Video collaboration is the future of work.
When we share a video of our reactions or thoughts, people can get visual cues to help them understand the correct context of the comment. This is especially important when the culture and style of the organization is a bit sarcastic but still trying to be funny - flat text is easier to misunderstand and can get you into trouble faster.
Technology will increase the human effort of the future in the world of work. The video is the leading part of this, helping to clarify all aspects of how we work and interact. This is true whether you're hosting a virtual coffee shop meeting or incorporating the latest Agile project management process into your operations. Not to mention all the customer service benefits it already gives us.
To help companies like yours meet these needs, CloudApp provides a variety of visual and video communication tools that you can use internally, as well as integrate with leading productivity tools (get a free trial here). Turn it on to see how you can ease the future of work and prepare your team a little earlier for what's to come.
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